Make A Complaint

Please provide as much information as you can to assist us in responding to your request.

If you wish to submit a formal complaint online, please use the form below. Alternatively you can make a complaint by contacting:

Rachel Faulconbridge, Director Customer Satisfaction
Perceptive Informatics
Lady Bay House
Meadow Grove
Nottingham
NG2 3HF
United Kingdom

About You

Title

First Name

Last Name

If you would prefer to remain anonymous to operational members of staff during our investigations, please indicate here:

Please keep my name confidential

Our Reply To You

My phone number is

My email is

My postal address is

Your Complaint

Please provide the Perceptive reference, if known

Please provide the protocol reference number

Please give details of your complaint

Have you already contacted someone at Perceptive Informatics about this?

Yes
No

If Yes, please provide details

Name of person contacted

Date contacted

Method of contact

E-mail
Telephone
Letter
Fax

What action was taken to resolve this?

We will investigate this issue fully, but if there is anything specific you would expect to see as an outcome, please detail below

Thank you for taking the time to tell us about your issue. You will receive a formal acknowledgement of your complaint within the next 7 working days. If you have any queries in the meantime, please email csat@perceptive.com.

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